Concurrency, Inc. - Brookfield, WI

  • Senior Project Manager

    Job Locations US-IL-Chicago
    Posted Date 4 weeks ago(5/30/2018 11:30 AM)
    ID
    2018-1334
    # of Openings
    1
    Category
    Customer Success
  • Overview

    "The Customer Success team is the heartbeat of the Concurrency Service Delivery organization; the stewards of customer service, fiscal discipline, and quality control. The facilitators of value driven business outcomes that enable digital transformation within our client accounts. Champions of customer centric solutions that are delivered on time, on budget, to specification."

     

     

    Are you looking to be a part of an award winning company where you can achieve the career path you’ve always been looking for? 

     

    Concurrency is seeking an experienced Sr. Project Manager to the Customer Success Team with a strong consulting background to join its team. Successful candidates should demonstrate leadership and flexibility, as well as the ability to build rapport with clients, team members, managers, and senior executives. The individual in this role must be able to deftly apply skills and methodology to manage others, proactively mitigate risks, resolve issues, and escalate projects when appropriate.

    Responsibilities

    • Maintain control of scope and budget across the lifecycle of the project
    • Provide program updates and communicate status to senior-level stakeholders
    • Create and execute project plans adapted to the client environment
    • Mentor clients, work on projects independently, participate as a team member, and lead teams of less experienced consultants and/or clients to successful project delivery
    • Work in multiple disciplines across industries and build client knowledge and credibility quickly (projects vary in length, lasting anywhere from a few weeks to several months)
    • Identify potential risks and potential roadblocks, and develop specific plans to mitigate or address concerns
    • Partner with tech leads to identify process improvement opportunities, provide optimization recommendations and solutions
    • Responsible for driving resolution to, and escalating issues risks associated with pipeline, capacity and or scope

    Qualifications

    • Required: 5+ years of experience leading projects in a consulting environment; must have experience leading large scale projects
    • Able to serve as a liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs
    • Experience creating, managing, executing and reporting on project plans
    • Strong logical and analytical problem-solving skills; rigorous approach to project management to deliver enterprise-level projects
    • Adaptable self-starter who is skilled at creating structure in ambiguous environments
    • Strong sense of ownership and thoroughness
    • Experience in a formal delivery methodology
    • Proven track record of leading projects to success, by every measure

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