Concurrency, Inc. - Brookfield, WI

  • Business Systems Analyst

    Job Locations US-IL-Chicago | US-WI-Brookfield
    Posted Date 3 months ago(3/28/2018 1:53 PM)
    # of Openings
    Strategic Business Consulting
  • Overview

    We’re looking for a Business Analyst who has the ability to work with our clients to provide leadership in identifying/qualifying their business problems, and then partners with them to deliver world class, scalable solutions. As the Business Analyst, you will serve as the bridge that aligns business needs to our IT solutions ensuring that the right mix of people, process and technology are leveraged to facilitate successful outcomes.




    • Works with clients to understand their business problems, generate business cases, and assists in setting solution scope
    • Participates in pre-sales activities
    • Provides analysis of business and user needs and then translates them into functional requirements
    • Leads internal and external customers through current state/future state gap analysis and executes directed design workshops to build an agreed upon set of functional requirements
    • Constructs use/test cases required to facilitate QA activities and to validate the technical solutions built satisfy the clients functional requirements
    • Assist in post rollout validation activities ensuring the solution is fit for function and operating as expected
    • Facilitates the operational turnover of solutions from the project team into the customers operational environment or to a Concurrency Managed Service offering
    • Builds, reviews, and analyzes process flows, use cases, activity diagrams, interface designs etc. as required for the given project
    • Spearheads organizational change management by facilitating robust user acceptance testing and supporting the Training phase of projects
    • Builds and manages synergistic relationships with relevant business partners



    • Bachelor’s Degree with a business or IT emphasis, MBA Preferred
    • Certified Business Analysis Professional (CBAP), PMI Professional in Business Analysis (PMI-BA) or Certification of Competency in Business Analysis (CCBA) strongly preferred
    • Significant and tangible experience conducting business/systems analysis and design efforts using the system development lifecycle methodology
    • Experience conducting business/system analysis on projects supporting both business and IT operations
    • Continuous improvement mentality
    • Ability to engage customers at all levels of the organization, from the C-suite to the newest intern, and meet them where they are to assist in fulfilling their business needs
    • Strong analytical and product management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
    • ITIL v3 Foundations certification and experience working with IT Service Management processes
    • Six Sigma Black Belt or Lean process optimization experience
    • Experience leading and executing within an Agile project methodology
    • Extremely influential with a proven track record of successfully navigating organizations through change efforts
    • Ability to quickly establish relationships and earn the trust/respect of clients.
    • Strong leadership attributes with a fearless approach to ambiguous situations, able to mediate conflicts -recognize options - propose and implement solutions.
    • Able to travel up to 40%


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